Shipping policy

We deliver to: United Kingdom

Order cut-off time: 6:00 PM (GMT), Monday through Friday
Processing time: 1–2 business days Monday–Friday
Orders placed before 6:00 PM (GMT) on a business day are processed from that day; orders placed after the cut-off, at weekends or on UK bank holidays are processed from the next business day.
Delivery time: United Kingdom 5–10 business days 

Shipping cost: Free tracked delivery on all orders.
Carrier: Depending on the product, supplier location and delivery address, orders may be shipped with Royal Mail, local delivery partners or international shipping partners.

Tracking: You'll receive a tracking number by email once your order is dispatched. Tracking can take 1–3 days to update. Track your order at www.marys-copper.com/apps/parcelpanel.

Delays and lost parcels: If your order hasn't arrived within 3 business days of the estimated delivery date, email info@marys-copper.com. We'll investigate with the carrier, and if a parcel is confirmed lost we'll send a replacement or give you a full refund.

Store Name: Mary's Copper
Warehouse address: 13 Farndon Ave, Marston Green, Birmingham B37 7XN, United Kingdom

Company name: NK E-commerce
Company nr: 42059404
Company Address: Kernkade 2, 3542 CH Utrecht, The Netherlands

Email Address: info@marys-copper.com
Phone number: +31 6 43453094
(Monday–Friday, 08:00–18:00 GMT)